Creating Hospitality: A Leadership Podcast by Sertifi
AVAILABLE ON APPLE PODCASTS, SPOTIFY & YOUTUBE
In this conversation series, we explore how today’s hospitality leaders can create healthy, happy teams categorically capable of helping guests find their joy. We chat fun and unique stories with hospitality leaders to inspire others how to build successful teams, careers, and customer experiences in the industry.
EPISODE 05
Naureen Ahmed: Amplifying Women with Better Balance & Belonging
We chat with Naureen Ahmed, founder of Inspiring Women in Hospitality, about gender imbalance in the hospitality industry and how she’s creating space for women to grow as leaders alongside one another.
Watch the clip for a sneak peek of Naureen's episode.
EPISODE 04
Anna Blue: Promoting Social Good in Hospitality
We chat with Anna Blue, former president of AHLA Foundation, about how early lessons in gender equity, racial justice, and politics – including Obama’s 2008 presidential campaign – blend with hospitality’s service-oriented approach.
Watch the clip for a sneak peek of Anna's episode.
EPISODE 03
Adam Knight: Building a Dream with Intuition & Iteration
We chat with Adam Knight, CEO of Recreation Stays, about his journey starting a hospitality business, from growing his team to empowering them with the right process and tools.
Watch the clip for a sneak peek of Adam's episode.
EPISODE 02
David Salcfas: Rocking Core Values & Rolling with Resiliency
We chat with David Salcfas, general manager at Hard Rock Hotel New York, about keeping teams aligned with strong core values, especially in moments of crisis – like working at a Brooklyn-based hotel on September 11, 2001.
Watch the clip for a sneak peek of David's episode.
EPISODE 01
Jasmine Seliga: Putting People & Values First
In our premiere episode, we chat with Jasmine, co-founder and CEO of Affixify, about what it means to have a "leader last" mindset, clearing out noise, and the importance of staying in touch when growing your team.
Watch the clip for a sneak peek of Jasmine's episode.